Crisis Response Training (CRT) for 911
Course Hours: 16.0 Hours
Course Description
The Georgia Crisis Response Training (CRT) for 911 equips
communications officers with the knowledge and skills needed to respond
effectively to calls involving individuals in crisis. Participants will learn
to define crisis situations and recognize behavioral health indicators,
understand federal statutes and state laws guiding crisis response, apply de-escalation
techniques to promote caller and responder safety, and appropriately handle 911
calls involving persons in crisis. Training is delivered through lectures and
discussions supported by interactive media, ensuring communications officers are prepared to
carry out their role in crisis preparation, intervention, and response.
Prerequisites
Priority acceptance is given to POST-certified Communications Officers employed by state and local 911/emergency communications centers, in compliance with OCGA § 35-8-23.
Federal
and military emergency communications personnel based in Georgia, who are not
required to be certified under OCGA § 35-8-23, may attend on a
space-available, tuition-paid basis. 911 Directors not mandated to train under OCGA § 35-8-23 may also attend on a space-available basis.
Who Should Attend
All public safety communications officers
are encouraged to attend.
Special Notes
| Name | Start Date | End Date | Location | Time | Course Number | Status |
|---|---|---|---|---|---|---|
| Crisis Response Training (CRT) for 911 | 11/05/2025 | 11/06/2025 | Whitfield County 911 | 08:00 a.m. to 05:00 p.m. | FFAT251065 | Closed |
| Crisis Response Training (CRT) for 911 | 11/10/2025 | 11/11/2025 | Gwinnett Police Department | 08:00 a.m. to 05:00 p.m. | FFAT251054 | Register |
| Crisis Response Training (CRT) for 911 | 11/12/2025 | 11/13/2025 | Gwinnett Police Department | 08:00 a.m. to 05:00 p.m. | FFAT251055 | Register |
| Crisis Response Training (CRT) for 911 | 11/18/2025 | 11/19/2025 | Rockdale County EMA/E911 | 08:00 a.m. to 05:00 p.m. | FFAT251066 | Register |
| Crisis Response Training (CRT) for 911 | 12/02/2025 | 12/03/2025 | Atlanta-Fulton County Emergency Management Agency ( AFCEMA) | 08:00 a.m. to 05:00 p.m. | FFAT251074 | Register |
| Crisis Response Training (CRT) for 911 | 12/10/2025 | 12/11/2025 | MARTA Police Department | Class hours are from 8:00 AM to 5:00 PM. Please note that facility access is exclusively from Garson Drive, off Piedmont Road. There is no access directly from Piedmont Road. The entrance is located across the street from Passion City Church (515 Garson Drive, Atlanta, GA 30324). Upon arrival at the gate, please press the button to request access. You will then receive instructions on where to park. |
FFAT251108 | Register |
| Crisis Response Training (CRT) for 911 | 12/16/2025 | 12/17/2025 | Floyd County Emergency Management | 08:00 a.m. to 05:00 p.m. | FFAT251071 | Register |
| Crisis Response Training (CRT) for 911 | 01/05/2026 | 01/06/2026 | Monroe County Sheriffs Office Training Building | 08:00 a.m. to 05:00 p.m. | FFAT26025 | Register |
| Crisis Response Training (CRT) for 911 | 01/14/2026 | 01/15/2026 | Cobb County 911 | 08:00 a.m. to 05:00 p.m. | FFAT26015 | Register |
| Crisis Response Training (CRT) for 911 | 01/21/2026 | 01/22/2026 | Cobb County 911 | 08:00 a.m. to 05:00 p.m. | FFAT26024 | Register |
| Crisis Response Training (CRT) for 911 | 01/28/2026 | 01/29/2026 | Georgia Tech Police Department | 08:00 a.m. to 05:00 p.m. | FFAT26031 | Register |
| Crisis Response Training (CRT) for 911 | 02/10/2026 | 02/11/2026 | Paulding Northwest Airport | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |