Liability Issues in the 9-1-1 Center
Course Hours: 8.0 Hours
9-1-1 center personnel face exposure to legal liability both inside and outside the workplace. While some of this is unavoidable due to the nature of the job, training and illustration of potential pitfalls can serve to minimize potential risk. Drawn from real-world experiences, this course provides practical suggestions on limiting PSAP personnel and 9-1-1 center liability.
Attendees will hear about the concepts underlying legal terms like "liability," "damages," and "immunity." Lessons learned from court cases will be used to provide examples of procedural violations that formed the basis of lawsuits against PSAPs. Finally, the concept of privacy in the dispatch center will be evaluated from a constitutional perspective and in light of the many rules governing the confidentiality of medical information.
Ga. POST Communications Officer certification.
Who Should Attend
GA POST Certified Communications Officers
This course is only open to communications officers who are certified by Georgia POST Council and are employed by a Georgia Emergency Communications Center designated as a primary PSAP.
This course is being paid for through Next Generation 911 Block Grants administered by the Georgia Emergency Communications Authority. Once accepted, students will receive a link to register directly with NENA. The students tuition will be deducted from the agency's Block Grant allotment.
||Location (Hover for more information)
||Henry County 911
||08:30 a.m. to 05:00 p.m.