9-1-1 Center Culture: A Strategy for Personal and Organizational Success

Course Hours: 8.0 Hours

Course Description

For better or worse, every PSAP has a culture. By bringing your beliefs, attitudes, and actions to work every day, you are contributing to that culture. Attend this course to identify how workplace culture affects productivity, efficiency, and effectiveness, as well as what you can do to ensure your PSAP?s culture is one that empowers everyone to do their best. You?ll learn about the organizational structures and behaviors that define culture and gain the leadership, communications, and wellness strategies that can improve all aspects of employee satisfaction and performance.


Ga. POST Communications Officer certification.

Who Should Attend

GA POST Certified Communications Officers  

Special Notes

This course is only open to communications officers who are certified by Georgia POST Council and are employed by a Georgia Emergency Communications Center designated as a primary PSAP.

This course is being paid for through Next Generation 911 Block Grants administered by the Georgia Emergency Communications Authority. Once accepted, students will receive a link to register directly with NENA. Put "GECA" in the PO number field to avoid being billed. NENA will invoice GECA directly, and the students tuition will be deducted from the agency's Block Grant allotment.

Start Date End Date Location (Hover for more information) Time Course Number Status
10/21/2021 10/21/2021 Bartow County 911 08:30 a.m. to 05:00 p.m. ITCT21476 Register
11/04/2021 11/04/2021 Bacon County 911 08:30 a.m. to 05:00 p.m. ITCT21481 Register