Georgia 911 Directors' Academy
Course Hours: 40.0 Hours
Course Description
Emergency Communication Centers are constantly evolving because of new and emerging technologies, staffing issues, and increased awareness of the role of 9-1-1 in public safety. This course will provide Georgia 9-1-1 Directors with the tools to lead people, manage systems, face challenges, and meet local, state, and federal requirements by applying national best practices.
Topics include The Role of Emergency Communications in Georgia, Leadership Development and Professional Competence, Agency Operations Management, ECC Technology, Personnel and Human Resource Program Management, and Finance and Budget.
Prerequisites
Prior to attending, students must submit documentation of successful completion of the following FEMA Independent Study (IS) courses:
IS-100
IS-200
IS-700
IS-800
IS-1300
In addition, the following Georgia Public Safety Training Center (GPSTC) online courses are required:
Mental and Emotional Wellness
Cybersecurity: Protecting 911 Inside and Out
Who Should Attend
This course should be attended by 911 directors and managers who work for local and state emergency communications centers.
Special Notes
Students must bring a laptop with Windows or Apple iOS to complete classroom and homework assignments for this course.
| Name | Start Date | End Date | Location | Time | Course Number | Status |
|---|---|---|---|---|---|---|
| Georgia 911 Directors' Academy | 10/20/2025 | 10/24/2025 | GPSTC, FORSYTH | 08:00 a.m. to 05:00 p.m. | FFAA25883 | Register |