Georgia Crisis Intervention Team (CIT) Training for 9-1-1 Telecommunicators
Course Hours: 24.0 Hours
Course Description
The Georgia Crisis Intervention Team (CIT) Training for
9-1-1 Telecommunicators is a blended learning course that is designed to
present telecommunicators with advanced training in handling crisis calls
involving consumers with mental illnesses, neurodevelopmental disabilities,
and/or who are suicidal. Online components of this course include, but are not
limited to, topics such as the Memphis CIT model, stigma, mental health
disorders, mental health resources, suicide intervention, de-escalation, effective
telephone communications strategies, effective radio dispatch techniques, and
telecommunicator self-care. During the classroom portion, there will be a "In
Our Own Voice" presentation with a consumer presenting their journey, as well
as a variety of practical exercises, and followed by a scenario-based
performance examination. While this course
is a companion course to the Georgia Crisis Intervention Team Training course
for law enforcement officers, it is specifically designed for 9-1-1
telecommunicators who are the "first", first responders.
Prerequisites
Students who work for state and local 911 centers/public safety answering points (PSAPs), as defined in OCGA 35-8-23, must be POST-certified communications officers to attend this course. Federal and military emergency communications/911 officers within Georgia, who are not currently required to be certified under OCGA 35-8-23, may attend this training on a space available, tuition basis.
Special Notes
Because this course is a blended course, students will have
the first two weeks of each course date to access and complete the 8 hours of
online training. All online course modules must be completed within the
two-week time frame but do not have to be completed all at one time. After
completion of the online training, students will report to the classroom
training, at the location specified in the offering announcement, for the last
two days of class. The classroom portion consists of two days (8 am - 5 pm) of
interactive classroom-based training.
| Start Date | End Date | Location (Hover for more information) | Time | Course Number | Status |
|---|---|---|---|---|---|
| 06/17/2019 | 07/02/2019 | ONLINE/Univ of N Georgia PD (Dahlonega) | 08:00 a.m. to 05:00 p.m. | LCIL19119 | Register |
| 07/08/2019 | 07/23/2019 | ONLINE/Univ of Georgia PD | 08:00 a.m. to 05:00 p.m. | LCIL19114 | Register |
| 07/15/2019 | 07/30/2019 | ONLINE/Glynn County 911 | 08:00 a.m. to 05:00 p.m. | LCIL19120 | Register |
| 08/19/2019 | 09/05/2019 | ONLINE/Toombs County 911 | 08:00 a.m. to 05:00 p.m. | LCIL19144 | Register |
| 08/26/2019 | 09/12/2019 | ONLINE/Toombs County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 09/09/2019 | 09/24/2019 | ONLINE/Univ of N Georgia (Oakwood) | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 09/16/2019 | 10/01/2019 | ONLINE/Colquitt County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 09/23/2019 | 10/08/2019 | ONLINE/White County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 09/30/2019 | 10/16/2019 | ONLINE/Rockdale County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 10/07/2019 | 10/25/2019 | ONLINE/Rockdale County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 10/07/2019 | 10/23/2019 | ONLINE/Rockdale County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 10/21/2019 | 11/05/2019 | ONLINE/Fayette County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 10/28/2019 | 11/13/2019 | ONLINE/Smyrna 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 10/28/2019 | 11/15/2019 | ONLINE/Chamblee 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 11/04/2019 | 11/19/2019 | ONLINE/Roswell 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 11/04/2019 | 11/22/2019 | ONLINE/Towns County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 11/18/2019 | 12/05/2019 | ONLINE/Roswell 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 12/02/2019 | 12/17/2019 | ONLINE/Chamblee 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 12/23/2019 | 01/07/2020 | Houston County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 12/23/2019 | 01/09/2020 | Houston County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 12/30/2019 | 01/14/2020 | ONLINE/Augusta Univ 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 01/06/2020 | 01/21/2020 | ONLINE/Alpharetta 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 01/13/2020 | 02/06/2020 | ONLINE/Laurens County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |
| 01/13/2020 | 01/30/2020 | ONLINE/Laurens County 911 | 08:00 a.m. to 05:00 p.m. | TBA | Coming Soon |