Georgia Crisis Intervention Team (CIT) Training for 9-1-1 Telecommunicators
Course Hours: 20.0 Hours
Course Description
The Georgia Crisis Intervention Team (CIT) Training for 9-1-1 Telecommunicators is an interactive blended learning course that is designed to present telecommunicators with advanced training in handling crisis calls involving consumers with mental illnesses, neurodevelopmental disabilities, and/or who are suicidal. Components of this course include, but are not limited to, topics such as the CIT Memphis Model, stigma, mental health disorders, mental health resources, suicide intervention, de-escalation, effective telephone communications strategies, effective radio dispatch techniques, and telecommunicator self-care.
Students will view a video presentation depicting what it is like to live with a mental illness, and participate in a variety of practical exercises, followed by an in-class performance examination. While this course is a companion course to the Georgia Crisis Intervention Team Training course for law enforcement officers, it is specifically designed for 9-1-1 telecommunicators who are the "first," first responders.
Prerequisites
Priority acceptance will be granted to telecommunicators who work for state and local 911 centers/emergency communications centers, and are POST-certified communications officers, in compliance with O.C.G.A. 35-8-23 to attend this course.
Federal and military emergency communications/911 officers within Georgia, who are not currently required to be certified under O.C.G.A. 35-8-23, may attend this training on a space available, tuition basis. 911 Directors, who are not mandated to train under O.C.G.A. 35-8-23, may also attend this training on a space available basis.
Who Should Attend
This course should be attended by all Public Safety Telecommunicators.
Special Notes
Because this course is an interactive blended course, students will have one week to access and complete the 4.5 hours of online training. All online course modules must be completed within the one-week time frame but do not have to be completed all at one time. The student will then attend the final two days of the course, in-person at the location indicated. THE COMPLETION OF THE ONLINE PORTION OF THIS COURSE IS REQUIRED PRIOR TO ATTENDING IN-PERSON TRAINING.
The agency maximum is two (2) students each class offering. No more than two (2) students per agency will be accepted (with the exception of the hosting agency).
Students MUST log into the online classroom on the first day of the course to complete the Student Code of Ethics acknowledgement form and the student introduction post. If not completed by 11:59 p.m., on the first day of class, the student will be locked out of the course, and will not be able to continue. For record purposes, students who fail to log into the online classroom before 11:59 p.m. on the first day of class will be designated as a no show.
| Start Date | End Date | Location (Hover for more information) | Time | Course Number | Status |
|---|---|---|---|---|---|
| 02/14/2024 | 02/22/2024 | Glynn-Brunswick Emergency Operations Center | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 02/21/24 & 02/22/24. |
L08L24008 | Register |
| 12/04/2023 | 12/12/2023 | UGA Police Department | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 12/11/23 & 12/12/23. |
LPAL23911 | Register |
| 12/27/2023 | 01/04/2024 | Tri County Joint 911 Center | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 01/03/24 & 01/04/24. |
LPAL231055 | Register |
| 01/15/2024 | 01/23/2024 | Pulaski County Public Safety Building | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 01/22/24 & 01/23/24. |
LPAL24034 | Register |
| 01/22/2024 | 01/30/2024 | Appling County Sheriff | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 1/29/24 & 1/30/24. |
LPAL24058 | Register |
| 01/31/2024 | 02/08/2024 | Washington County Sheriff | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 2/7/24 & 2/8/24. |
LPAL24073 | Register |
| 02/06/2024 | 02/14/2024 | Grovetown Municipal Annex Building | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 02/13/24 & 02/14/24. |
LPAL24093 | Register |
| 02/19/2024 | 02/27/2024 | Suwanee Police Department Training Center | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 02/26/24 & 02/27/24. |
LPAL24131 | Register |
| 02/27/2024 | 03/06/2024 | Mike Daniel Recreation Center | This blended offering will initially take place online. In-person training begins at 8am and takes place in the on the dates of 03/05/24 & 03/06/24. |
LPAL24146 | Register |
| 03/04/2024 | 03/12/2024 | Butts County Parks & Recreation | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 03/11/24 & 03/12/24. |
TBA | Coming Soon |
| 03/07/2024 | 03/15/2024 | Butts County Parks & Recreation | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 03/14/24 & 03/15/24. |
TBA | Coming Soon |
| 03/26/2024 | 04/03/2024 | Middle Georgia State University | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 04/02/24 & 04/03/24. The training will be held at the Campus Support Services Building USG Training Room. I will send out a map highlighting the training location before class starts. |
TBA | Coming Soon |
| 04/02/2024 | 04/10/2024 | Jones County Sheriff | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 04/09/24 & 04/10/24. The class will be held in E-Wing, it is the white building behind the Sheriff's Office. There signs to direct you that will say "Training". |
TBA | Coming Soon |
| 04/24/2024 | 05/02/2024 | Oconee County Emergency Operations Center | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 05/01/24 & 05/02/24. The training room is located behind the Oconee County Sheriff’s Office. |
TBA | Coming Soon |
| 05/01/2024 | 05/09/2024 | Burke County E911 | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 05/08/24 & 05/09/24. |
TBA | Coming Soon |
| 05/07/2024 | 05/15/2024 | Crisp County Sheriff’s Office 911 Division | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 05/14/24 & 05/15/24. |
TBA | Coming Soon |
| 05/21/2024 | 05/29/2024 | University of North Georgia Police Department | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 05/28/24 & 05/29/24. |
TBA | Coming Soon |
| 05/27/2024 | 06/04/2024 | Worth County Community Center | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 06/03/24 & 06/04/24. |
TBA | Coming Soon |
| 05/30/2024 | 06/07/2024 | Worth County Community Center | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 06/06/24 & 06/07/24. |
TBA | Coming Soon |
| 07/02/2024 | 07/10/2024 | Tift County Department of Public Safety | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 07/09/24 & 07/10/24. |
TBA | Coming Soon |
| 07/08/2024 | 07/16/2024 | Clayton County Police Department | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 07/15/24 & 07/16/24 in the Community Room. |
TBA | Coming Soon |
| 07/10/2024 | 07/18/2024 | Clayton County Police Department | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 07/17/24 & 07/18/24 in the Community Room. |
TBA | Coming Soon |
| 07/22/2024 | 07/30/2024 | Hall County Emergency Services Complex | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 07/29/24 & 07/30/24. |
TBA | Coming Soon |
| 08/06/2024 | 08/14/2024 | Ben Robertson Community Center | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 08/12/24 & 08/14/24. |
TBA | Coming Soon |
| 08/13/2024 | 08/21/2024 | Forsyth County Public Safety Complex | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 08/20/24 & 08/21/24. |
TBA | Coming Soon |
| 08/15/2024 | 08/23/2024 | Forsyth County Public Safety Complex | This blended offering will initially take place online. In-person training begins at 8AM and takes place on the dates of 08/22/24 & 08/23/24. |
TBA | Coming Soon |
| 08/28/2024 | 09/05/2024 | Columbus Public Safety Building | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 09/04/24 & 09/05/24. Be aware that the address may show up as 510 E 10th St. on GPS app searches. |
TBA | Coming Soon |
| 09/03/2024 | 09/11/2024 | Tift County Department of Public Safety | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 09/10/24 & 09/11/24. |
TBA | Coming Soon |
| 09/17/2024 | 09/25/2024 | Turner County Sheriff | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 09/24/24 & 09/25/24. |
TBA | Coming Soon |
| 09/25/2024 | 10/03/2024 | Bainbridge Public Safety Training Center | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 10/02/24 & 10/03/24. |
TBA | Coming Soon |
| 10/07/2024 | 10/15/2024 | Carroll County E-911 | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 10/14/24 & 10/15/24. The building sits way back off the roadway. There is a sign at the bottom of the hill at Newnan Road and Hwy 166 Bypass that reads: Carroll County Agriculture Extension. There is a driveway at the bottom of that hill. You will turn up that driveway like you are going to the AG Center. Pass that building and the stable area behind it, come all the way up to the top of the hill and there is a sign that reads Carroll County E-911 EMA Center. |
TBA | Coming Soon |
| 10/09/2024 | 10/17/2024 | Carroll County E-911 | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 10/16/24 & 10/17/24. The building sits way back off the roadway. There is a sign at the bottom of the hill at Newnan Road and Hwy 166 Bypass that reads: Carroll County Agriculture Extension. There is a driveway at the bottom of that hill. You will turn up that driveway like you are going to the AG Center. Pass that building and the stable area behind it, come all the way up to the top of the hill and there is a sign that reads Carroll County E-911 EMA Center. |
TBA | Coming Soon |
| 10/15/2024 | 10/23/2024 | Lowndes County EOC | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 10/22/24 & 10/23/24. |
TBA | Coming Soon |
| 10/29/2024 | 11/06/2024 | Habersham EMA | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 11/05/24 & 11/06/24. |
TBA | Coming Soon |
| 11/06/2024 | 11/14/2024 | Tybee Island Police Department | This blended offering will initially take place online. In-person training begins at 8am and takes place in the Tybee Island Police Department Courtroom on the dates of 11/13/24 & 11/14/24. |
TBA | Coming Soon |
| 12/03/2024 | 12/10/2024 | Houston County 911 Center | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 12/10/24 & 12/11/24. |
TBA | Coming Soon |
| 12/05/2024 | 12/13/2024 | Houston County 911 Center | This blended offering will initially take place online. In-person training begins at 8am and takes place on the dates of 12/12/24 & 12/13/24. |
TBA | Coming Soon |