Speech Disorders

Course Hours 2.0 Hours

Course Description

Speech Disorders is a two hour independent online course designed to provide communications officers an in-depth overview of speech disorders that can hinder effective communication with callers. This course covers a variety of topics to include: the requirements for emergency communications, different types of speech disorders, and the differences between stuttering and cluttering. Upon completion of this training, communications officers will be equipped with the skills needed to communicate with callers that have communication disabilities due to speech disorders.

Who Should Attend

This course is designed specifically for communications officers; however, public safety personnel from other disciplines may also find the information helpful.

Special Notes

This course includes a final exam. Failure to attain the minimum required score will result in a failure of the class. Should the student choose to repeat the course, tuition will be charged at the rate of $15 per credit hour. Tuition must be paid before the student will have access to the course.


This course may be used to satisfy the ADA requirement for communications officers to receive training semi-annually on how to recognize and respond to calls from people who have a communications impairment. 

Start Date End Date Location (Hover for more information) Time Course Number Status
12/01/2018 12/31/2018 ONLINE ITCW18834 Register