Speech Disorders

Course Hours: 3.0 Hours

Course Description

This independent online course is designed to provide communications officers an in-depth overview of speech disorders that can hinder effective communication with callers. This course covers a variety of topics that include: the requirements for emergency communications, different types of speech disorders, and the differences between stuttering and cluttering.

Who Should Attend

This course is designed specifically for communications officers; however, public safety personnel from other disciplines may also find the information helpful.

Special Notes

This course may be used to satisfy the ADA requirement for communications officers to receive training semi-annually on how to recognize and respond to calls from people who have a communications impairment. 

Start Date End Date Location (Hover for more information) Time Course Number Status
07/01/2020 07/31/2020 ONLINE ITCW20427 Register