Course Hours: 2.0 Hours
Speech Disorders is a two hour independent online course designed to provide communications officers an in-depth overview of speech disorders that can hinder effective communication with callers. This course covers a variety of topics to include: the requirements for emergency communications, different types of speech disorders, and the differences between stuttering and cluttering. Upon completion of this training, communications officers will be equipped with the skills needed to communicate with callers that have communication disabilities due to speech disorders.
Who Should Attend
This course is designed specifically for communications officers; however, public safety personnel from other disciplines may also find the information helpful.
This course includes a final exam. Failure to attain the minimum required score will result in a failure of the class. Should the student choose to repeat the course, tuition will be charged at the rate of $15 per credit hour. Tuition must be paid before the student will have access to the course.
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