Language Disorders

Course Hours: 2.0 Hours

Course Description

This independent online course is designed to provide communications officers an in-depth overview of language disorders that can hinder effective communication with callers. This course covers a variety of topics that include: the requirements for emergency communications, types of strokes, symptoms of strokes, and brain injuries. Upon completion of this training, communications officers will be equipped with the skills needed to communicate with callers that have communication disabilities due to language disorders. 

Who Should Attend

This course is designed specifically for Communications Officers; however, public safety personnel of all disciplines will find the information helpful.

Special Notes

This course may be used to satisfy the ADA requirement for communications officers to receive training semi-annually on how to recognize and respond to calls from people who have a communications impairment. 

Start Date End Date Location (Hover for more information) Time Course Number Status
11/01/2020 11/30/2020 ONLINE ITCW20673 Register