Handling TTY Calls

Course Hours: 2.0 Hours

Course Description

This independent online course provides communication officers with an overview of legal requirements that impact communication impairments, a review of TTY equipment, and proper protocol when communicating with TTY users. Applicants who complete this online module will receive two (2) hours of POST training credit.


Who Should Attend

This course is designed specifically for communications officers; however, public safety personnel from other disciplines may also find the information helpful.

Special Notes

This course may be used to satisfy the ADA requirement for communications officers to receive training semi-annually on how to recognize and respond to calls from people who have a communications impairment. 

Start Date End Date Location (Hover for more information) Time Course Number Status
09/01/2020 09/30/2020 ONLINE ITCW20530 Register