Course Hours: 2.0 Hours
This independent online course is designed to provide communications officers an in-depth overview of language disorders that can hinder effective communication with callers. This course covers a variety of topics that include: the requirements for emergency communications, types of strokes, symptoms of strokes, and brain injuries. Upon completion of this training, communications officers will be equipped with the skills needed to communicate with callers that have communication disabilities due to language disorders.
Who Should Attend
This course is designed specifically for Communications Officers; however, public safety personnel of all disciplines will find the information helpful.
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