Georgia 911 Directors' Academy

Course Hours: 40.0 Hours

Course Description

Emergency Communication Centers are constantly evolving. New and emerging technologies, staffing issues, and increased awareness of the role of 9-1-1 in public safety present new challenges to 9-1-1 Directors throughout the country. This course will provide Georgia 9-1-1 Directors with the tools they need to lead people, manage systems, and meet local, state, and federal requirements by applying national best practices to their situations. Topics include: The Role of Emergency Communications in Georgia, Leadership Development and Professional Competence, Agency Operations Management, ECC Technology, Personnel and Human Resource Program Management, and Finance and Budget. 


Students must currently serve as an Emergency Communications Center director or be approved to attend by the Georgia Emergency Communications Authority. Prior to attending the course, students must provide proof of having completed the most current version of IS-100, IS-700, IS-800, and IS-1300 courses. Please visit the Federal Emergency Management website to determine the current versions. Students must also complete the Mental and Emotional Wellness course through GPSTC.

Who Should Attend

911 directors and managers who work for local and state emergency communications centers.

Special Notes

Students must bring a laptop with Windows or Apple iOS to complete classroom and homework assignments for this course.

Start Date End Date Location (Hover for more information) Time Course Number Status
03/11/2024 03/15/2024 GPSTC, FORSYTH 08:00 a.m. to 05:00 p.m. FFAA24082 Register
09/30/2024 10/04/2024 GPSTC, FORSYTH 08:00 a.m. to 05:00 p.m. TBA Coming Soon